RespBuy Shipping Policy

At RespBuy, we are committed to ensuring your orders are delivered quickly, safely, and efficiently. Please read our shipping policy carefully for complete information on how we handle domestic and international deliveries.

1. Domestic Shipping (Within India)

• Order Processing Time:
  All orders are processed within 24 to 48 business hours after confirmation. You will receive a confirmation email or SMS once your order is shipped.

• Delivery Timeframe:
  Standard delivery takes 2 to 4 business days, depending on your location. Metro cities usually receive deliveries faster than remote or rural areas.

• Shipping Charges:

  • Free shipping on all orders.

• Courier Partners:
  We work with top logistics providers such as Delhivery, BlueDart, DTDC, Ecom Express, and India Post to ensure timely delivery across India.

• Tracking Your Order:
  Once your order is shipped, you will receive a tracking link via email or SMS. You can use this link to monitor the status and estimated delivery of your order.

2. International Shipping

• Order Processing Time:
  International orders are processed and dispatched within 2 to 4 business days after confirmation.

• Estimated Delivery Time:
  Delivery usually takes 7 to 21 business days, depending on the destination, customs clearance, and local delivery conditions.

• Shipping Costs:
  Shipping charges for international orders are calculated based on destination, package weight, and service selected.

• Duties and Taxes:

  • All customs duties, import taxes, and other fees are the responsibility of the customer.

  • RespBuy does not cover these charges and is not responsible for any delays caused by customs.

• Shipping Carriers:
  We ship internationally via trusted partners such as DHL, FedEx, Aramex, UPS and other regional logistics providers.

• Tracking Information:
  All international shipments come with a tracking number which will be shared with you as soon as your order is dispatched.

3. Shipping Guidelines & Additional Information

• Accurate Address:
  Please ensure your delivery address is complete and accurate, including apartment number, PIN code, and contact number.

• Delivery Attempts:
  Couriers typically attempt delivery 2–3 times. If undelivered, the order may be returned to us. In such cases, re-delivery no charges are applied.

• Delayed Deliveries:
  While we aim to deliver within the stated timelines, some delays may occur due to:

  • Public holidays or natural calamities

  • COVID-19 restrictions

  • Remote area access

  • Unforeseen courier issues

• Shipping Restrictions:
  Certain products may not be eligible for international shipping due to regulatory or logistical constraints. If your order includes such items, we will inform you promptly.

4. Need Help?

If you have any questions or concerns about your order, shipping status, or delivery issues, our customer support team is here to help.

📧 Email: sales@respbuy.com
📞 Phone: +91-8800537507 (Mon–Sat, 10 AM to 6 PM IST)